fd77 map's Privacy Policy

1. Introduction and Scope

fd77 map places the highest importance on the privacy of its users. This privacy policy sets out our commitments and practices for handling the personal information of every member who uses our platform.

This policy applies to the website https://fd77map.cam and all services under it. By registering on or continuing to use our platform, you are considered to have accepted the terms of this policy. Detailed rules on data collection, use and disclosure are further described in our Terms and Conditions.

fd77 map operates for users in Bangladesh. This policy is drawn up in line with applicable data protection principles in Bangladesh and international best practices.

2. Types of Information Collected

We may collect the following types of information:

2.1 Identity Information

• Full name and date of birth
• National ID or passport number (for identity verification)
• Username and password
• Email address and mobile number

2.2 Financial Information

• bKash, Nagad, Rocket, Upay or bank account details (for transaction processing only)
• Deposit and withdrawal history
• Wallet balance and transaction dates

2.3 Technical Information

• IP address and device identifier
• Browser type, operating system and screen resolution
• Time of site access, page visit sequence and session duration
• Referral source and search keywords (where applicable)

2.4 Gaming Activity Information

• Play history, bet amounts and results
• Bonus claims and wagering progress
• VIP level and points

3. How Information Is Collected

fd77 map collects information in several ways:

3.1 Direct Collection

You provide information directly when completing a registration form, making a deposit or withdrawal request, contacting the support team, or updating your profile. This information is used only for the relevant purpose.

3.2 Automatic Collection

Our servers automatically log technical information with each of your sessions. Information about browsing behaviour may be collected through cookies and similar technologies.

3.3 Via Third Parties

Relevant information may be received through payment processors or identity verification services, in which case the third party's own privacy policy will also apply.

4. Purposes for Using Information

Collected information is used for the following purposes:

4.1 Account Management

Your information is used to verify registration, authenticate logins, maintain account security and process password recovery.

4.2 Processing Financial Transactions

The necessary payment information is used to process deposit and withdrawal requests. fd77 map processes every transaction through secure channels.

4.3 Providing Customer Support

Your account information is verified when providing support via live chat and email. This ensures that the right assistance is given to the right person.

4.4 Platform Improvement

User behaviour and preferences are analysed to improve the quality of service. Existing usage patterns are assessed before any new feature is introduced.

4.5 Security and Fraud Prevention

Technical information is analysed to detect unusual transactions, multiple accounts or suspicious activity.

4.6 Communications

You are informed about important service notices, security alerts and policy changes. Promotional messages are sent only with your consent.

5. Sharing Information with Third Parties

fd77 map does not sell or rent your personal information to any third party. Information may be shared in the following limited circumstances:

5.1 Payment Partners

The minimum financial information needed to process transactions is shared with payment gateways such as bKash, Nagad, Rocket and Upay, and with banks. They may use the information received only to complete the transaction.

5.2 Game Providers

Session information necessary to keep the services of Pragmatic Play, PG Soft, JILI, Evolution and other game studios running without interruption may be shared with the relevant parties.

5.3 Legal Obligations

Necessary information may be disclosed in response to a court order, a lawful request from a government authority, or a legal process. Only the information specifically requested will be provided.

5.4 Business Succession

In the event of a business merger, acquisition or asset transfer, user information may pass to the new operator. The terms of this policy will remain in effect at that time.

6. Cookies and Tracking Technologies

The fd77 map website uses cookies and similar technologies. Cookies are small text files stored in your browser that help identify you on return visits.

6.1 Essential Cookies

These cookies are necessary to maintain login sessions, validate security tokens and keep core services running. The platform will not function properly without them.

6.2 Functional Cookies

These cookies are used to remember your language preference, display settings and other personalisation choices.

6.3 Analytics Cookies

Information about which pages are visited most, how long users stay on the site and where they encounter difficulties helps to improve the service.

Most browsers have an option to disable cookies. However, doing so may cause some parts of the site to not work properly.

7. Data Retention and Security

7.1 Retention Period

All information is retained while an account is active. After an account is closed, certain information may be kept for a defined period for legal or regulatory reasons. Once that period ends, the information is securely deleted or anonymised.

7.2 Security Measures

fd77 map uses SSL encryption to secure all data transferred between you and our servers. Passwords are stored in encrypted form and cannot be read directly by any staff member or system.

• Data encryption (TLS/SSL)
• Regular security audits
• Access controls — only authorised staff can access the information they need
• OTP-based two-factor authentication (where applicable)
• Regular backups and a disaster recovery plan

However, transmitting information over the internet is not entirely without risk. We strive to ensure the highest level of protection, but we cannot guarantee absolute security.

8. Your Rights

As a fd77 map user, you have the following rights over your own information:

8.1 Right to Access

You may request to know what information we have collected from you and how it is being used. We are obliged to respond within a reasonable time.

8.2 Right to Correction

If any information in your account is incorrect or incomplete, you may request that it be corrected. In many cases you can do this yourself through your profile settings.

8.3 Right to Deletion

In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations.

8.4 Right to Object to Processing

You have the option to opt out of promotional communications or certain types of data analysis. Please contact our support team regarding this.

8.5 Right to Portability

You may request certain information in a structured, commonly readable format. This right will be honoured where it is technically feasible and legally applicable.

To learn more about your rights and options regarding responsible gaming, please read our Responsible Gaming page.

9. Protection of Minors

All services on fd77 map are strictly for persons aged 21 or above. We do not knowingly collect any information from minors.

Age is verified at the time of registration. If a user is found to be a minor, their account will be closed immediately and the collected information will be deleted.

If a parent or guardian suspects that their child is using the platform, please contact our support team immediately.

10. Policy Changes

This privacy policy may be updated from time to time to keep pace with changes in technology, law or business operations.

For significant changes, registered users will be notified by email or through a notice on the platform. Continued use of the platform after any changes means you have accepted the updated policy.

The effective date of each version will be stated at the top of this page. If you would like a previous version, please contact our support team.

To learn more about other terms of using our services, please visit our About Us page, which contains a general introduction to the platform.

11. Contact

For any questions, concerns, or data-related requests regarding this Privacy Policy, please contact us directly.

Our support team is available 7 days a week, 24 hours a day via live chat and email in Bengali and English.